How can we help?

Image placeholder
General questions
Image placeholder
Pre-sale questions
Image placeholder
Manager Edition
Image placeholder
System questions

General Questions

Our trading journal uses your trading data to analyze, measure and monitor your trading performance. With our system, you will be able to make better trading decisions by taking into account statistical evidence of what works.

Our service is used by traders, investors, trading schools, brokers and proprietary firms.

We support many asset classes. Here are some important observations.

  • Equities: we support all markets, but our fees and commissions are optimized for the US markets. You can still use it for other markets, but our fees may not work as expected. You can always import your own fees and bypass our fee calculations.
  • Options: we support all options strategies. For more information, visit our extended options trading journal guide
  • Forex: All pairs are supported. If you are adding your trades manually, don't add the quantity as units, instead use quantity of 1 for 100000 units.
  • Cfds: Only if you add them using your broker exported .csvs. We'll be looking into expanding this soon once demand increases for these instruments.
  • Cryptos: Track main crypto currencies and real live quotes. New crypto currencies are regularly being added. Leveraged crypto contracts aren't supported.
  • Futures: We support futures contracts listed on main US exchanges as well as popular ones in Europe, India and Brazil. Reach out if you need to add contracts for a specific exchange.

We are constantly adding platform and broker import support. We currently support:

  • Act Capital (Portfolio Summary)
  • Ally Invest
  • Alveo from Apiary Fund
  • Apex Clearing
  • Atas
  • Binance
  • Bitfinex
  • Bitmex
  • Bitso
  • Bittrex
  • Boursorama
  • ByBit
  • Capital
  • Centerpoint Securities
  • Charles Schwab
  • CIBC Investors Edge
  • CMC Markets
  • CMEG
  • Cobra Trading
  • Coinbase
  • Collective2
  • Colmex Pro
  • CommSec
  • CQG Desktop
  • CQG Integrated Client
  • CQG QTrader
  • CQG Trader
  • Croesus
  • cTrader
  • Das Trader
  • Day trade the world
  • Degiro
  • Edgewater Markets
  • eOption
  • eToro
  • Etrade via Alerts
  • Etrade via Power Etrade
  • Etrade via Transactions
  • Fidelity
  • Fidelity Active Trader Pro
  • First Trade
  • Forex.com
  • Fusion
  • FX Blue
  • Gain Capital
  • GBM Home Broker
  • Haywood Manager
  • Hold Brothers Gray Box
  • IG
  • Infinity Futures
  • Interactive Brokers
  • Interactive Brokers (Positions Only)
  • Iress
  • JP Morgan
  • JTrader (Dukascopy)
  • Kraken
  • Kucoin
  • LDQfx
  • Lightspeed
  • Lmax
  • MB Trading
  • Medved
  • Merrill Edge
  • Meta Trader 4 HTML File
  • Meta Trader 5 HTML File
  • Meta Trader Web Export
  • MoneyBlock
  • Moomoo
  • Motivewave
  • Multicharts
  • Ninja Trader
  • Nordnet Finland
  • Nordnet Norway
  • Oanda
  • Paravene Capital
  • Poloniex
  • Power Etrade
  • Prop Reports
  • Questrade
  • Ralota
  • RBC Direct Investing
  • Rithmic Trader
  • Rithmic Trader Pro
  • RJO Futures
  • Robinhood
  • Saxobank
  • Schwab or Charles Schwab
  • Scotia ITrade
  • Sharekhan
  • Sharesight Australia
  • Sierra Charts
  • Speedtrader
  • Sterling Trader
  • Street Smart Central
  • Suretrader
  • Tastyworks
  • TC2000
  • TD Ameritrade
  • Tefs
  • Tefs (Day Report)
  • ThinkorSwim (Cash Balance)
  • ThinkorSwim (FX Report)
  • ThinkorSwim (Position Statement)
  • ThinkorSwim (Trade History)
  • Tradedirect365
  • Tradehawk
  • Tradenet
  • Trader Evolution
  • Tradestation
  • Tradestation via xls file
  • Tradestation via xls file 2
  • TradeZero Pro - Real
  • Tradezero Pro - Simulator
  • Trading Technologies Desktop
  • Trading Technologies Web
  • Tradovate
  • Warrior Trading
  • Webull
  • XNT (Malta)
  • xStation
  • X_Trader
  • Zerodha
If you don`t find your broker here, please send us a sample file without any edits in csv or xls and we'll try to add it within 48 business hours.

Back to top

Pre-Sale Questions

We work with all major credit cards processed via Paypal or Stripe, leaders in online payments.

No, you can cancel the service anytime through our system. You can cancel your account by going to your Plans and Billings page. There will be a cancel button at the bottom of your chosen plan.

Users under our free plan can test 90% of our features before subscribing. We believe that's enough to make a purchase decision. Once you subscribe, no refunds will be given.

No, we don't sell your trading data and never will. Our goal is to help traders improve their performance period. Learn more about the founder and get in touch if you still have concerns about your data.

Please refer to our pricing page for more details.

Get in touch with us or open an account to access a comprehensive help section.

Back to top

Pre-sale Questions for Managers

A performance oriented approach that lets your traders analyze their trading performance and track every cent that goes in and out of their accounts. Learn more about Trademetria for managers.

Yes, we can create your own version of Trademetria with your logo and a custom url. Our software is hosted at state of the art hosting facilities around the world.

Yes, we can track trading costs to the cent as long as you know these costs. You can also track deposits, withdrawals, dividends, splits, platform fees and any costs involved in your trading business.

No, services are prepaid and you can cancel at anytime.

It depends on several factors and implementations desired. Please contact us with the number of users you wish to start.

Back to top

System related questions

Once you open an account, go to our help page to find video tutorials and additional system help.

Back to top